OUR PHILOSPHY
Our goal is to make accessing psychotherapy easy, comfortable, and safe! With every client interaction, we strive to provide an AURA of hope, trust, empathy, and compassion so you feel safe to embrace your journey and grow.
OUR MISSION
At Aura, our goal is to change the way people think about psychotherapy. We want our communities to embrace accessing therapeutic services like they would embrace going to the doctor if they were sick. The main way we do this is by using a client-centered, collaborative approach, offering high-quality, professional counselling and
psychotherapy services to individuals and couples across Ontario.
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An Aura is an atmosphere, a feeling that surrounds us. Our mission is to provide a space where people feel surrounded by an Aura of hope, trust, empathy, acceptance, and compassion so they feel safe to embrace their journey and grow.
OUR VISION
Our vision is a society where everyone feels safe and comfortable to access psychotherapy and has access to high quality, professional services, and to be a leading provider of those services.
OUR VALUES
Compassion
People cannot be with their pain until they sense compassion from another person.
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It is important to us that we offer you a space where you feel compassion so you feel safe to share your pain.
Our team will work with you to find a treatment plan that works best for you, and provide compassionate care so you can start taking the steps you need to live a happier and healthier life.
Integrity
“Choosing courage over comfort; choosing what’s right over what’s fun, fast, or easy; and practicing your values, not just professing them.” (Brene Brown, Braving The Wilderness) We love Brene Brown’s Definition of integrity and we try our best to live by it in everything we do! We promise to always do the right thing even when no one is looking!
Privacy
Your privacy is our top priority! We want you to feel confident in trusting our team! Your personal information, and personal journey will remain completely confidential. The only exceptions to this are situations where the therapist has a duty to report by law and are outlined in each client’s service agreement. You can also rest assured that all information we collect is stored on secure databases through Jane’s App and comply with all legislation (PHIPA, PIPEDA).
Growth
Whether we are supporting our clients in their personal growth, working on growing our knowledge as psychotherapists or growing our team – we LOVE growth! You can count on us to ALWAYS be growing somewhere at Aura!
Self-determination
Every single client who accesses our service has the right to choose what is best for them. Your therapist is there to offer interventions, strategies, and suggestions to help you improve your situation, but you are always in the driver’s seat! We believe that what is right for one isn’t right for all and we bring that attitude to every session. Before each interaction with a client, our team checks their biases at the door and is ready and willing to offer an open mind.
Professionalism
We promise to always treat you and your information with the utmost respect and confidence. We believe our learning is never done and promise to constantly be seeking new opportunities for education, so we are always bringing our clients the highest level of service. We promise to be competent in our scopes of practice and to be honest with you every step of the way! That is true professionalism to us!